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IT & DEVELOPMENT DEPARTMENT
The IT Department's mission is to provide the Information Technology required for the fulfillment of the group's mission in an efficient and effective manner through building world-class competencies in the technical analysis, design, procurement, implementation, operation and support of computing infrastructure and services.

"Technology isn't about superlatives or wow/cool factors. It is rather about how people can accomplish more by doing less while keeping the techie-aspect seamless and virtually invisible to the user allowing him/her to focus on the task at hand." Mohammed Eqbal Bin Eshaq, Group IT & Development Head.

The Grand Capital IT Department is a highly demanding computing environment, maintaining extensive networks on both local and global scales, pushing new technologies to their limits and providing a neutral ground for carrying out advanced R&D with various partners. The term 'development' was added to the department's name denoting the following three aspects that are part of the department's responsibilities: Software Development, Research & Development, Business Process Development.

The IT Department provides the following services.
  • Software Implementation, Project Management, Software Engineering, and Data Migration
  • Business Process Development
  • IT operations and support to companies through maintenance contracts
  • Help Desk and Technical Support
  • Websites and online marketing campaigns

To report a technical issues kindly use the following link to access our online Help Desk.

Click here to submit a ticket to the Help Desk
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